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ZENTIA LIMITED

Company number: 00207732

Reporting period:
1 January 2023 to 30 June 2023


This information is as reported by the business, and responses are in their own words.

This report was filed on 13 July 2023

and approved by Catherine Brannigan

Payment statistics

Average time taken to pay invoices: 51 days

Invoices paid:

  • within 30 days: 83%
  • in 31 to 60 days: 16%
  • in 61 days or more: 1%

Invoices due but not paid within agreed terms: 94%

Payment terms

Shortest standard payment periods

0 days

Longest standard payment period

90 days

Standard payment terms

Zentia’ standard payment terms are 60 days, end of the month, following the date of invoice, which ranges from 60 to 90 days depending on the date of the supplier invoice. This is applicable mainly to its raw material suppliers. All other supplier terms are negotiated at the time of order and Zentia will normally agree to pay the supplier on their terms. There are a number of suppliers whose terms are payable upon receipt of invoice which is impossible to meet so will always be reported as paid outside of terms.

Were there any changes to the standard payment terms in the reporting period?

Answer not provided

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

89 days

No further comment provided

Any other information about payment terms

Zentia is not able to record the date of receipt of an invoice within its systems so it has been assumed that the invoice date is the day the invoice has been received as the majority of invoices are received by e-mail. This may slightly distort some of the statistics above if an old / disputed invoice is paid a long time after the actual invoice date.

Dispute resolution process

All payment queries/disputes should be sent to tmvaccounts@zentia.com in the first instance. If necessary, the Accounts Payable team will refer to other business areas within Zentia (for example Purchasing, Stores, Distribution centre, etc.) to resolve the enquiry. If the matter remains unresolved it may be escalated to more senior management.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No