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Company number: 00189434

Reporting period:
1 January 2023 to 30 June 2023

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 12 July 2023

and approved by Trevor Mitchell

Payment statistics

Average time taken to pay invoices: 56 days

Invoices paid:

Invoices due but not paid within agreed terms: 10 %

Payment terms

Standard payment period for qualifying contracts

60 days

Standard payment terms

For suppliers, 60 days from the end of the month of the date of invoice, for subcontractors, 60 days from date of application.

Payment will only be made against valid invoices where the goods or services have been supplied in accordance with the agreed purchase order.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

75 days

75 days from the end of the month of the date of invoice

Any other information about payment terms


Dispute resolution process

Invoices that cannot be paid will be placed 'in query'. Suppliers will be notified of reasons why their invoice cannot be paid.

We have a dedicated team that deal with invoice queries and suppliers should call our central payment centre in the first instance should they have any queries relating to their invoices

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?