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PCT HEALTHCARE LIMITED

Company number: 01768840

Reporting period:
1 December 2022 to 31 May 2023


Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 29 June 2023

and approved by Sarah Jones

Payment statistics

Average time taken to pay invoices: 42 days

Invoices paid:

Invoices due but not paid within agreed terms: 27 %

Payment terms

Shortest standard payment period

1 days

Longest standard payment period

167 days

Standard payment terms

Standard payment terms are 30 days following the end of the invoice date

Were there any changes to the standard payment terms in the reporting period?

Yes – Certain accounts were changed from end of month payment to 15th of the following month, but still 30 days. We made extra payments from 1st to 14th and then continued with 30 days from 15th.

Were suppliers notified or consulted about these changes before they were made?

Yes – Those affected were sent a letter via email to explain the changes.

Maximum contractual payment period agreed

61 days

N/A

Any other information about payment terms

N/A

Dispute resolution process

Wholesalers - have their own processes which we have to follow in order to make any claims or query any purchases. This may include creating a credit claim that is sent to the customer service teams, which is done in store. Other suppliers - we have a team in purchase ledger staff who use a designated email address.They contact the person who placed the order for authorisation of all invoices. If this is in query, the person who placed the order would contact, by email, the company the invoice belonged to and the person they placed the order with.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No