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Company number: 02065462

Reporting period:
1 March 2018 to 31 August 2018

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 28 September 2018

and approved by Laurent Arnaudo

Payment statistics

Average time taken to pay invoices: 22 days

Invoices paid:

Invoices due but not paid within agreed terms: 16 %

Payment terms

Standard payment period for qualifying contracts

0 days

Standard payment terms

Standard Sodexo Limited payment terms for vendors across all business segments are 60 days from month end. SME’s are at 30 days from month

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

90 days

90 days from month end. Vendors who sign up to the Sodexo Supply Chain Vendor Financing program agree to move to 90 days from month end terms although they have the ability to take their cash earlier if they wish at beneficial interest rates versus the market.

Any other information about payment terms

Payment terms are agreed with suppliers as part of contract negotiations but where an SME requests amendments to shorten the agreed terms, Sodexo will review and amend.

Dispute resolution process

Supplier payment issues that arise in the first instance are addressed by a dedicated Accounts Payable queries team within the Financial Shared Services centre. Depending on the issue, the Procurement team may be involved to resolve any disputes or issues.
Sodexo ensures that the payment of its vendors and handling of queries has a high priority. Over the last number of years we have invested in tools and technology to assist our vendor from our FSS with OCR and supply management by providing alternative finance and ease of payment solutions.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?