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Company number: 04042700

Reporting period:
1 October 2022 to 31 March 2023

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 28 April 2023

and approved by Shiv Desai

Payment statistics

Average time taken to pay invoices: 23 days

Invoices paid:

Invoices due but not paid within agreed terms: 17 %

Payment terms

Standard payment period for qualifying contracts

42 days

Standard payment terms

We commit to the payment of all undisputed sums properly due to third party suppliers within 42 days of a receipt of a valid invoice into the Accounts Payable department that references a valid Purchase Order number. A small number of companies have standard terms that fall outside this.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

42 days

Any other information about payment terms

Whilst payment terms remained consistent during the period, payment processing was suspended during October due a systems outage.

Dispute resolution process

In the first instance all queries and/or disputes should be taken up with the National Grid purchase order contact stated on the PO.
For general PO or payment queries e-mail to be sent to

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

Yes – Prompt Payment Code

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?