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TILIA HOMES LIMITED

Company number: 00775505

Reporting period:
1 January 2023 to 31 March 2023


Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 27 April 2023

and approved by MARK DILLEY

Payment statistics

Average time taken to pay invoices: 64 days

Invoices paid:

Invoices due but not paid within agreed terms: 48 %

Payment terms

Shortest standard payment period

7 days

Longest standard payment period

35 days

Standard payment terms

Payment terms are agreed with suppliers and subcontractors as part of contract negotiations and aligned with relevant codes to ensure compliance. Terms vary from 7 days from invoice date to 35 days from invoice date; The most common payment term is 30 days from invoice date.

Were there any changes to the standard payment terms in the reporting period?

No

Maximum contractual payment period agreed

35 days

Any other information about payment terms

Tilia Homes have changed their year end to 31 March 2022, this report therefore represents payment performance during the period January 2023 to March 2023 only.
Following the implementation and stabilisation of a new ERP system implemented after the divestment from Kier Group, Tilia Homes have reorganised their Accounts Payable teams and placed them within the regions. This reorganisation and recruitment of new teams is part of the plan to improve our payment processing and has adversely affected our performance in the short term. Measures and regular monitoring are in place to further improve our performance.

Dispute resolution process

Tilia Homes is a strong advocate of fair treatment for all supply chain partners and constantly strives to improve transparency, increase certainty of payment and reduce time to pay. We are working hard to simplify internal processes and approvals, towards minimising time to pay for our supply chain partners; we are also working with those supply chain partners to inform and upskill where required towards right first time invoicing to avoid payment delays.

Where they happen, Tilia Homes actively seeks to resolve disputes as quickly as possible, through close interaction with suppliers; in the interests of fair treatment for all supply chain partners, dispute resolution is treated as a priority. Typically, these issues can be resolved through coordination between our payables teams and supplier credit control teams within an agreed process for dealing with disputes which is communicated to suppliers, and where necessary procurement and commercial teams are engaged to support the earliest commercial resolution; where resolution is still unable to be achieved, senior management will be engaged towards the swiftest possible conclusion. Where agreement cannot be reached to the mutual satisfaction of both parties, other dispute resolution channels will be deployed, such as mediation, arbitration and expert determination.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.

Yes

Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No