DUNNHUMBY LIMITED
Company number: 02388853
Reporting period:
28 August 2022 to 26 February 2023
Report filed on:
24 March 2023
Approved by:
Dan Olley
Payment statistics
Average time taken to pay invoices: 27 days
Invoices paid:
- within 30 days: 69%
- in 31 to 60 days: 30%
- in 61 days or more: 1%
Late and disputed:
- payments due in the reporting period which have not been paid within the agreed period: 3%
Payment terms
Shortest standard payment periods
14 days
Longest standard payment period
60 days
Standard payment terms
14 Days 30 Days 45 Days 60 Days
Were there any changes to the standard payment terms in the reporting period?
No
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
60 days
N/A
Any other information about payment terms
69% of the suppliers are on standard payment term
Dispute resolution process
We manage all queries through a generic mailbox with a dedicated team. Email: Accounts.payable@dunnhumby.com If there is a dispute, we would email the relevant vendors / requestors to resolve the query. All queries are usually resolved within 3 days. We have an escalation matrix which is shared with vendors. We conduct periodic governance on the performance of the query team to ensure that queries are resolved timely and satisfactorily, thereby ensuring a build-up of invoices on hold is avoided and vendors are paid accurately
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.
Yes, this business has signed up to: GSCOP
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
No
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No