DUNNHUMBY LIMITED
Company number: 02388853
Reporting period:
1 March 2018 to 30 August 2018
Report filed on:
26 September 2018
Approved by:
Joanne Wilson
Payment statistics
Average time taken to pay invoices: 23 days
Invoices paid:
- within 30 days: 80%
- in 31 to 60 days: 18%
- in 61 days or more: 2%
Late and disputed:
- payments due in the reporting period which have not been paid within the agreed period: 52%
Payment terms
Shortest standard payment periods
14 days
Longest standard payment period
45 days
Standard payment terms
Two Payment terms 1. 14 days 2. 45 Days
Were there any changes to the standard payment terms in the reporting period?
No
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
45 days
NA
Any other information about payment terms
We are establishing the base payment terms of 45 days, however we have not introduced 14 days for spends less than £100k due to the amount of suppliers in this area for dh. We look to be flexible to 30 day terms Currently, payment terms are calculated based on invoice date and not transmission date.
Dispute resolution process
We manage all queries through a generic mailbox with a dedicated team. If there is a dispute, we would email the relevant vendors / requestors to resolve the query. All queries are usually resolved within 3 days. We have an escalation matrix which is shared with vendors. We conduct periodic governance on the performance of the query team to ensure that queries are resolved timely and satisfactorily, thereby ensuring a build-up of invoices on hold is avoided and vendors are paid accurately.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.
Yes, this business has signed up to: Prompt Payment Code
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
No
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No