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Company number: 00793577

Reporting period:
1 July 2022 to 31 December 2022

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 1 February 2023

and approved by Andrew Michael Long

Payment statistics

Average time taken to pay invoices: 36 days

Invoices paid:

Invoices due but not paid within agreed terms: 54 %

Payment terms

Shortest standard payment period

7 days

Longest standard payment period

60 days

Standard payment terms

We usually work to our suppliers' payment terms. In absence of formal terms we will apply 30 days.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

60 days


Any other information about payment terms


Dispute resolution process

In the event of a dispute, the supplier would contact our AP department or their lead contact in our
business. We would determine if a late payment was a result of administrative error, or dispute over the
services. Where the late payment was administrative, we would request immediate payment from the
AP team. Where there was a clear dispute over performance of the contract, we would agree a
remediation/correction plan with our supplier. In the unlikely event that no agreement is reached with
the supplier, we would involve our internal and external legal consultants over any expected litigation

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?