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Company number: 01006371

Reporting period:
1 July 2022 to 31 December 2022

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 31 January 2023

and approved by Claire Watt

Payment statistics

Average time taken to pay invoices: 76 days

Invoices paid:

Invoices due but not paid within agreed terms: 58 %

Payment terms

Shortest standard payment period

30 days

Longest standard payment period

120 days

Standard payment terms

Communisis, as standard, pays all its suppliers and distributors no later than the last day of the month following the month in which the relevant undisputed invoice is received by Communisis i.e. between 31 and 61 days from receipt.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

120 days

Any other information about payment terms


Dispute resolution process

If at any time a query, dispute or difference arises between Communisis and its supplier, typically under supply agreements the parties are expected to escalate the dispute to senior representatives of the parties who will use reasonable endeavours to resolve the dispute in good faith and within an acceptable time period. For Communisis, the senior representative would commonly be the relevant Category Manager, with further escalation points being the Head of / Director of the relevant functional area.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?