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Company number: 03566410

Reporting period:
1 July 2022 to 31 December 2022

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 31 January 2023

and approved by John Doyle

Payment statistics

Average time taken to pay invoices: 82 days

Invoices paid:

Invoices due but not paid within agreed terms: 18 %

Payment terms

Shortest standard payment period

45 days

Longest standard payment period

76 days

Standard payment terms

Longest standard term, 61 days following month of invoice (Average of 76 days)

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

91 days

Invoices dated 1st of the month, based on 61 days following month of invoice payment term. 30+61 days

Any other information about payment terms


Dispute resolution process

The business operates an accounts payable helpdesk model to service supplier queries. Queries are answered within 3 working days following receipt of the query by a managed outsourced service provider.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?