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Company number: 02873036

Reporting period:
2 July 2022 to 30 December 2022

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 30 January 2023

and approved by Tim Briant

Payment statistics

Average time taken to pay invoices: 48 days

Invoices paid:

Invoices due but not paid within agreed terms: 12 %

Payment terms

Shortest standard payment period

0 days

Longest standard payment period

50 days

Standard payment terms

Standard contractual terms for goods and services vary depending on the supplier but 45 days is considered standard terms

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

50 days

Any other information about payment terms


Dispute resolution process

Disputes are handled by the Shared Services Accounts Payable function. Should an invoice be disputed the supplier will receive either an email or phone call which will indicate the query causing the dispute. Once any missing information or a corrected invoice is received the team will process as pay as due.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?