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Company number: 03005257

Reporting period:
1 July 2022 to 31 December 2022

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 27 January 2023

and approved by Cristian Collavo

Payment statistics

Average time taken to pay invoices: 98 days

Invoices paid:

Invoices due but not paid within agreed terms: 17 %

Payment terms

Shortest standard payment period

30 days

Longest standard payment period

90 days

Standard payment terms

Standard payment terms is to request a minimum payment period of 30 days from trade suppliers, however if the supplier does not agree to those terms, we can arrange for alternative payment terms. Payment of each invoice is due to be made in accordance with the terms either by BACS transfer or if agreed with the supplier direct debit. Intercompany invoices have 90 days terms.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

90 days

Any other information about payment terms


Dispute resolution process

Suppliers will contact the accounts payable department via telephone or email. All matters are dealt with by the accounts payable department on a case by case basis, and where it is agreed that a supplier payment needs to be expedited a mutually acceptable approach to doing so will be agreed. We are fortunate to have good relationships with our suppliers.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?