DHL SERVICES LIMITED
Company number: 03324664
1 July 2022
to 31 December 2022
This report was filed on 25 January 2023
and approved by Rebecca Taylor
Average time taken to pay invoices: 30 days
- within 30 days: 82%
- in 31 to 60 days: 12%
- in 61 days or more: 6%
Invoices due but not paid within agreed terms: 18 %
Standard payment period for qualifying contracts
Standard payment terms
DHL Services Limited is part of the DPDHL group of companies in the UK.
DPDHL Purchase Order Terms and Conditions effective January 2021, sets out that subject to satisfactory receipt and acceptance of the Goods and/or Services, invoices shall become due for payment sixty (60) days after the receipt of a correct invoice by DPDHL (unless applicable law requires a shorter payment period). Payment shall be made in the currency as stated in the Purchase Order.
DHL Services Limited has signed up to the UK Governments Prompt Payment Code for commercial reasons. This means that for Government or Local Government related contracts suppliers are paid promptly and the payment terms are 30 days end of month following or 30 days net.
Were there any changes to the standard payment terms in the reporting period?
Maximum contractual payment period agreed
Any other information about payment terms
Dispute resolution process
DPDHL Purchase Order Terms and Conditions effective January 2021, sets out that if DPDHL disputes any sum on an invoice, subject to applicable law, it may withhold the entire sum owed under that invoice and it will notify the Supplier in writing of such dispute, giving full details of the dispute and of the actual sum it claims on bona fide grounds not to be liable to pay.
When suppliers are set up on the company’s system, they are sent a supplier pack. This pack provides the supplier with information on the DPDHL Purchase Order Terms and Conditions, DPDHL Supplier Code of Conduct and invoicing procedures including details on invoice disputes and DPDHL contact details.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
Yes – UK Government Prompt Payment Code
Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.
Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?