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Company number: 08005515

Reporting period:
1 July 2022 to 31 December 2022

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 25 January 2023

and approved by Carlo Federico Possa

Payment statistics

Average time taken to pay invoices: 71 days

Invoices paid:

Invoices due but not paid within agreed terms: 70 %

Payment terms

Shortest standard payment period

59 days

Longest standard payment period

60 days

Standard payment terms

Our standard payment terms are 45 days from end of month of invoice. Longest credit period thus is 75 days and shortest is 45 days. Add these together and divide by two to get to the 60 days narrated above.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

60 days

Any other information about payment terms


Dispute resolution process

Vendors are provided details of delivery queries by unit based staff within contractually stipulated timeframes. Finance staff also provide details of invoice queries to vendors via dedicated vendor management clerks upon demand. Queries are discussed in a collaborative manner and escalation route exists should a query become protracted in nature.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?