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Company number: 04337712

Reporting period:
1 April 2022 to 30 September 2022

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 26 October 2022

and approved by Alex Scott

Payment statistics

Average time taken to pay invoices: 147 days

Invoices paid:

Invoices due but not paid within agreed terms: 77 %

Payment terms

Shortest standard payment period

0 days

Longest standard payment period

61 days

Standard payment terms

It is the company’s policy to agree appropriate terms of payment with suppliers for each transaction or series of transactions, and to abide by those terms based on the timely submission of valid invoices. The company’s standard payment terms is end of month following from date of a correctly submitted invoice, however, on some occasions variations to these standard payment terms may be agreed via contractual negotiations or as a variation request and approval process.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

61 days

Any other information about payment terms


Dispute resolution process

The company seeks to deal with suppliers of all sizes in a fair and reasonable manner. The operating company seek to respond and address supplier queries as quickly as possible in relation to invoicing or payment. In the event that a dispute cannot be resolved by the central Accounts Payable team, it would escalate in the first instance to Senior Management or our Procurement team for resolution. Contracts will look to define a dispute resolution process as far as possible.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?