WALSALL HOUSING GROUP LIMITED
Company number: 04015633
Reporting period:
1 April 2022 to 30 September 2022
Report filed on:
25 October 2022
Approved by:
Gary Fulford
Payment statistics
Average time taken to pay invoices: 12 days
Invoices paid:
- within 30 days: 98%
- in 31 to 60 days: 1%
- in 61 days or more: 1%
Late and disputed:
- payments due in the reporting period which have not been paid within the agreed period: 2%
Payment terms
Shortest standard payment periods
7 days
Longest standard payment period
30 days
Standard payment terms
Our standard payment terms are 30 days from date of invoice
Were there any changes to the standard payment terms in the reporting period?
No
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
30 days
No further comment provided
Any other information about payment terms
No further comment provided
Dispute resolution process
It is the aim of whg to pay all invoices within 30 days from receipt of the invoice.
Within whg receipt is classed as;
The date the invoice is received either by email to the Finance Invoicing Inbox accounts@whgrp.co.uk or by post to The Finance Team, 100 Hatherton Street, Walsall, WS1 1AB. Provided;
• It states a valid Purchase Order Number or Job Number,
• VAT invoices must be compliant with HMRC VAT invoice guidelines,
• It specifies what the charges are and what they are for,
• Goods or Services must have been received in accordance with the specification. (Proof of delivery may be required),
• It is submitted within 7 days from the date of the invoice
If the requirements above are not met the invoice may be returned for cancellation and resubmission with a current date.
Standard Terms and Conditions can be found in the link to terms and conditions on our website at https://www.whg.uk.com/?s=terms+and+conditions . Other terms and conditions may apply subject to individual contract terms.
In the event of a dispute relating to the invoice, initially the person who raised the Purchase Order or the relevant Contract Manager will contact the supplier/contractor providing details of the dispute and seeking resolution of any issues.
Disputes may be escalated internally within whg depending on the circumstances of the dispute.
Where it is not possible to reach an agreement a number of potential dispute resolution methods may be employed for example mediation, adjudication, expert determination, litigation and/or arbitration.
Suppliers/contractors may contact the Payments Team on whg.invoicing@whgrp.co.uk if they have any query relating to payment of the invoice.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
No
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No