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Company number: 01505004

Reporting period:
1 April 2022 to 30 September 2022

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 13 October 2022

and approved by Steven Brown

Payment statistics

Average time taken to pay invoices: 112 days

Invoices paid:

Invoices due but not paid within agreed terms: 41 %

Payment terms

Shortest standard payment period

30 days

Longest standard payment period

60 days

Standard payment terms

Standard Payment Terms are 45 days + BACS. BACS runs are performed twice a month, ie
invoices that are on 45 days are paid on the 5th or the 20th following the 45 days based on the
invoice date (unless agreed as the date of receipt of invoice).

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

60 days

Any other information about payment terms

We continue to be adversely impacted following a merger with a Company whose payment terms and payment structures were not aligned to our own. Efforts are ongoing to create greater alignment and drive consistency across the business. Data quality issues following the merger have added an additional challenge with discrepancies and higher volumes. We are prioritising to investigate these legacy issues with the view to reduce in the coming months.

Dispute resolution process

All discrepancies are highlighted back to the Vendor upon receipt of the invoice. Both parties are
expected to communicate to bring the query to a satisfactory conclusion. Disputed invoices are
reviewed with the Internal Buyers. Invoices in query are held back from the Payment Runs. If the
dispute is not resolved within the Contractual Payment Terms this will be reflected in the data
provided in this report. The aim is to resolve queries within the Payment Period.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?