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Company number: 03820604

Reporting period:
1 April 2022 to 30 September 2022

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 2 October 2022

and approved by Emanuele Agosta

Payment statistics

Average time taken to pay invoices: 73 days

Invoices paid:

Invoices due but not paid within agreed terms: 58 %

Payment terms

Shortest standard payment period

60 days

Longest standard payment period

120 days

Standard payment terms

Standard is 60 days, but can differ dependant on agreement with vendors, so in some cases we have 30, 45 ,90 and 120 days

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

120 days

Any other information about payment terms


Dispute resolution process

If there is a dispute with an invoice we liaise with the vendor and the relevant business to resolve the issues. The vendor would have direct contact with the AP team for payment issues, who then work with the relevant business departments to get invoice to payment stage.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?