Published reports

DUNNHUMBY LIMITED

Company number: 02388853

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 March 2022 to 28 August 2022

Report filed on:

27 September 2022

Approved by:

Dan Olley


Payment statistics

Average time taken to pay invoices: 27 days

Invoices paid:

  • within 30 days: 70%
  • in 31 to 60 days: 29%
  • in 61 days or more: 1%

Late and disputed:

  • payments due in the reporting period which have not been paid within the agreed period: 4%

Payment terms

Shortest standard payment periods

14 days

Longest standard payment period

60 days

Standard payment terms

14 Days 30 Days 45 Days 60 Days

Were there any changes to the standard payment terms in the reporting period?

The Maximum standard payment term is 60 Days

Were suppliers notified or consulted about these changes before they were made?

As per the legal contract we contacted the suppliers

Maximum contractual payment period agreed

60 days

69% of the suppliers are on standard payment term

Any other information about payment terms

NA

Dispute resolution process

We manage all queries through a generic mailbox with a dedicated team. If there is a dispute, we would email the relevant vendors / requestors to resolve the query. All queries are usually resolved within 3 days. We have an escalation matrix which is shared with vendors. We conduct periodic governance on the performance of the query team to ensure that queries are resolved timely and satisfactorily, thereby ensuring a build-up of invoices on hold is avoided and vendors are paid accurately.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

Yes, this business has signed up to: GSCOP

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No