Published reports

SALESFORCE.COM EMEA LIMITED

Company number: 05094083

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 February 2018 to 31 July 2018

Report filed on:

3 August 2018

Approved by:

Jose Luiz Moura Neto


Payment statistics

Average time taken to pay invoices: 16 days

Invoices paid:

  • within 30 days: 85%
  • in 31 to 60 days: 7%
  • in 61 days or more: 8%

Late and disputed:

  • payments due in the reporting period which have not been paid within the agreed period: 46%

Payment terms

Shortest standard payment periods

7 days

Longest standard payment period

45 days

Standard payment terms

Salesforce.com EMEA Ltd has a standard 45 days payment terms. Payments are generated 3 times per week for all invoices due.

Were there any changes to the standard payment terms in the reporting period?

No

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

45 days

No further comment provided

Any other information about payment terms

Although Salesforce has a standard payment term of 45 days from date of invoice, there are certain suppliers that are agreed to and paid on a shorter term. Examples of these types include employee benefits related payments, telecommunications and events where approval is provided.

Dispute resolution process

Salesforce.com EMEA Ltd employs the services of a 3rd party to check all invoices for VAT compliance. Should any invoice be received that is not compliant, our 3rd party will contact the supplier to inform them and to then seek a revised compliant invoice. Furthermore Salesforce.com EMEA Ltd outsources our Accounts Payable function with a dedicated team and ticketing/case system to resolve disputes and resolve queries where they exist.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No