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Company number: 02882515

Reporting period:
27 December 2021 to 26 June 2022

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 2 August 2022

and approved by David Surdeau

Payment statistics

Average time taken to pay invoices: 32 days

Invoices paid:

Invoices due but not paid within agreed terms: 40 %

Payment terms

Shortest standard payment period

7 days

Longest standard payment period

30 days

Standard payment terms

Critical food suppliers and rent 7 days
All other suppliers 30 days

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

30 days

Any other information about payment terms


Dispute resolution process

When a dispute is identified by the Accounts Payable team, the Purchase Order (PO) owner is notified and required to clarify the terms of the order. The PO owner is responsible for agreeing the specific terms with the supplier. Once resolved between PO Owner and the supplier, the correct payment is made after the purchase order is amended and approved or following the receipt of a credit note. If the dispute cannot be resolved, it will be escalated within the company until a satisfactory outcome can be reached.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?