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Company number: 00145516

Reporting period:
1 January 2022 to 30 June 2022

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 29 July 2022

and approved by Peter Thorn

Payment statistics

Average time taken to pay invoices: 25 days

Invoices paid:

Invoices due but not paid within agreed terms: 4 %

Payment terms

Shortest standard payment period

0 days

Longest standard payment period

80 days

Standard payment terms

Standard Payment terms for Refinitiv Limited as defined in the Refinitiv Purchasing Policy are 60 days.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

80 days

Any other information about payment terms


Dispute resolution process

There is a dedicated Accounts Payable Helpdesk team that the suppliers can reach out to with regards
to any queries/dispute related to invoices/payment status etc. The queries can be submitted through Refinitiv supplier portal and the suppliers are notified through an auto generated e-mail containing the ticket number for tracking purposes. The queries are usually responded to within 24-48 hours’ time frame and appropriate resolution/information is provided by the Accounts Payable Department.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?