Published reports

THE BODY SHOP INTERNATIONAL LIMITED

Company number: 01284170

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 January 2022 to 30 June 2022

Report filed on:

29 July 2022

Approved by:

David Boynton


Payment statistics

Average time taken to pay invoices: 46 days

Invoices paid:

  • within 30 days: 48%
  • in 31 to 60 days: 33%
  • in 61 days or more: 19%

Late and disputed:

  • payments due in the reporting period which have not been paid within the agreed period: 48%

Payment terms

Shortest standard payment periods

7 days

Longest standard payment period

90 days

Standard payment terms

The Body Shop International Limited works to a standard set of payment terms, which are 45 days from end of month after the invoice is received and 60 days from invoice for stock; and 30 days from end of month after the invoice is received for all non-stock invoices. Variations to standard terms exist based on agreements with suppliers, including payments for rent and utilities. The Body Shop at Home Consultants are paid within 7 days in accordance with The Body Shop at Home Independent Consultant Agreement.

Were there any changes to the standard payment terms in the reporting period?

Answer not provided

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

90 days

No further comment provided

Any other information about payment terms

N/A

Dispute resolution process

The Body Shop International Limited ordinarily engages with suppliers under our General Terms of Purchase or other standardized supply agreements. Initially, supplier disputes should be raised with The Body Shop’s Accounts Payable team via email, who will endeavour to resolve the dispute with the supplier. Where the issue cannot be resolved, the issue will be referred to The Body Shop employee with whom the supplier has engaged for the goods or services, or directly with our International Sourcing team as appropriate. The Body Shop at Home Consultants can raise a dispute directly on The Body Shop at Home Consultant’s portal, which will be resolved directly by The Body Shop at Home team.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No