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Company number: 00215668

Reporting period:
1 January 2022 to 30 June 2022

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 20 July 2022

and approved by Lesley Roche

Payment statistics

Average time taken to pay invoices: 33 days

Invoices paid:

Invoices due but not paid within agreed terms: 8 %

Payment terms

Shortest standard payment period

14 days

Longest standard payment period

60 days

Standard payment terms

Standard payment terms are agreed with suppliers when they are set up on our systems before the first contract is entered into. A number of historic suppliers remain on their original terms and shorter terms are offered to consultants and sole traders, but the most commonly used payment terms for new suppliers are 60 days.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

60 days

Any other information about payment terms

To ensure prompt processing and payment, suppliers must quote a valid Purchase Order number on all invoices and email directly to or post to the following address:

Accounts Payable
Norgine Limited
New Road
Mid Glamorgan
CF82 8SJ

Dispute resolution process

We have good relationships with our suppliers and rarely have disputes relating to payments. Any queries or disputes are raised with the accounts payable team at who then forward the query or dispute to the designated Global Purchasing contact or other relationship contact within the business, to ensure that any dispute is resolved satisfactorily for both parties.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?