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Company number: 03709861

Reporting period:
1 October 2021 to 31 March 2022

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 29 April 2022

and approved by Russell Collins

Payment statistics

Average time taken to pay invoices: 33 days

Invoices paid:

Invoices due but not paid within agreed terms: 12 %

Payment terms

Standard payment period for qualifying contracts

1 days

Standard payment terms

Purchase Ledger current month end date plus 1 month unless other payment terms have been agreed.
Subcontractor is 14 days after application.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

62 days

Invoices falling due between payment dates will by definition, be overdue when paid. Suppliers are aware of this practice.

Any other information about payment terms

If there is a dispute with a invoice (query) the Supplier is informed and the invoice is held until resolved.

Dispute resolution process

Story Contracting has a resolution process for payments for both Purchase Ledger and Subcontractors along with a open discussion with the supply chain.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?