ASOS.COM LIMITED
Company number: 03584121
Reporting period:
1 September 2021 to 28 February 2022
Report filed on:
31 March 2022
Approved by:
Katy Mecklenburgh
Payment statistics
Average time taken to pay invoices: 77 days
Invoices paid:
- within 30 days: 10%
- in 31 to 60 days: 24%
- in 61 days or more: 66%
Late and disputed:
- payments due in the reporting period which have not been paid within the agreed period: 40%
Payment terms
Shortest standard payment periods
14 days
Longest standard payment period
90 days
Standard payment terms
ASOS.com Limited’s standard payment terms are: for stock, 90 days from the later of the date of invoice or the date the goods are received; for Free on Board stock, 14-60 days from the date the goods were on vessel; for non-stock, 30-60 days from date the invoice was received. SME’s are paid within 30 days.
Were there any changes to the standard payment terms in the reporting period?
No
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
90 days
No further comment provided
Any other information about payment terms
Previously ASOS suppliers payment terms in relation to payment runs were not considered in the not paid on time metric. In line with guidance, these terms and conditions have now been appropriately reflected within the calculation resulting in an improvement in the % not paid on time metric from 62% to 40%.
Dispute resolution process
All disputes are initially dealt with by Accounts Payable. Each supplier has an assigned representative who will contact the relevant Retail team, Logistics and business areas to resolve the query. Complaints are followed up within five days and escalated as appropriate. On resolution, the supplier will be paid in accordance with their payment terms or on the next payment run if payment is already due.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.
Yes, this business has signed up to: ACT Memorandum of Understanding on establishing freedom of association, collective bargaining and living wages within global supply chain value chains
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
Yes
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No