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Company number: 04135363

Reporting period:
1 August 2021 to 31 January 2022

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 2 March 2022

and approved by Heather Ratcliffe

Payment statistics

Average time taken to pay invoices: 40 days

Invoices paid:

Invoices due but not paid within agreed terms: 11 %

Payment terms

Shortest standard payment period

14 days

Longest standard payment period

40 days

Standard payment terms

Most of our suppliers are on standard terms of end of month following month of invoice. Our subcontractor standard terms are 40 days

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

40 days

Any other information about payment terms

During 2021 we have, in conjunction with our supply chain, changed from receiving invoices through the post to receiving the vast majority electronically. This has had the effect of appearing as if our payment days have increased when in fact there has been no change. This change in process has actually resulted in fewer missing invoices and enabled us to respond to queries quicker.

Dispute resolution process

Every effort is made to avoid disputes. In the unlikely event of a subcontractor dispute, which is not resolved using the process below, the adjudication option is included within the subcontractor order. Suppliers/ Subcontractors are informed of any disputes directly by the project team or commercial team. Every effort is taken to resolve these disputes quickly. In the unlikely event of no resolution by the people directly involved then it will be escalated to the line manager up to Director level.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?