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ACCOR UK BUSINESS & LEISURE HOTELS LIMITED

Company number: 01016187

Reporting period:
1 July 2021 to 31 December 2021

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This information is as reported by the business, and responses are in their own words.

This report was filed on 2 March 2022

and approved by Alice Neubert

Payment statistics

Average time taken to pay invoices: 56 days

Invoices paid:

• within 30 days: 12%
• in 31 to 60 days: 65%
• in 61 days or more: 23%

Invoices due but not paid within agreed terms: 59 %

Payment terms

Standard payment period for qualifying contracts

43 days

Standard payment terms

All invoices accounted on the purchase ledger at the closing of month M are paid through a single centralised payment around the 13th of month M+1. The cut off date to account for invoices is the 25th of month M. As a consequence, given our payment practices, our standard payment terms negotiated with nominated suppliers is 43 days average.

For non referenced suppliers, each hotels are negotiating individually payment deadlines (no standard – but non-significant as only 15% of the purchases are done through non nominated suppliers). These suppliers will be paid as described above.

However, some suppliers have different payment terms :
- EDF (14days), Total (14d), water supplier for Scotland (30d) : these suppliers are paid by direct debit
- Rent : depending on the contract. Always paid on due date. Mainly 1st day of each quarter (or alternatively last day of the previous quarter if the 1st day of the quarter is not a working day)
- Management Fees paid to AccorHotels : 30days (paid the last day of the month)
- Business rates : paid by direct debit
- TA Commissions : manual payment for Booking.com performed on the 20th of each month related to previous month; direct debit for Fastcom on a weekly basis
- Barclaycard: paid by direct debit round the 10th of each month

Were there any changes to the standard payment terms in the reporting period?

Yes – Following the crisis of the Covid 19, we have been negotiating payment delays with our suppliers and our landlords however after summer we started to revert progressively back to our normal terms. The accounting Centre team was following up with suppliers the situation and organize payment when necessary .

Were suppliers notified or consulted about these changes before they were made?

Yes – Regarding the rent payments, new schedules have been agreed individually with each of our landlord.

The Accor Procurement team ,which were in charge of the supplier relationship, have been contacting them to agree payment delays. The accounting team have also been involved in the process and have been able to follow up with the supplier – and organize payments when due.

Maximum contractual payment period agreed

43 days

Any other information about payment terms

N/A

Dispute resolution process

In case of complaints or disputes, suppliers can contact our accounting team generic email address : accounts.uk@accorinvest.com.
The team will deal with the requests and inform shortly the supplier of the outcome: either the payment can be made, or it needs an extra validation by the hotel General Manager.
When the payment is validated we organise every Wednesday and Friday manual 3 day payments. If the request is extremely urgent we can organise exceptionally same day manual payments.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.

Yes

Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No