VIRGIN MEDIA WHOLESALE LIMITED
Company number: 02514287
Reporting period:
1 July 2021 to 31 December 2021
Report filed on:
28 January 2022
Approved by:
Mark Hardman
Payment statistics
Average time taken to pay invoices: 13 days
Invoices paid:
- within 30 days: 91%
- in 31 to 60 days: 7%
- in 61 days or more: 2%
Late and disputed:
- payments due in the reporting period which have not been paid within the agreed period: 4%
Payment terms
Shortest standard payment periods
30 days
Longest standard payment period
Answer not provided
Standard payment terms
Payment terms are agreed with suppliers as part of contract negotiations. Our standard terms are between 30 and 90 days from the receipt of a valid invoice or the receipt of a valid application for payment. On receipt of a valid invoice these invoices are included in a weekly payment run as they fall due.
Were there any changes to the standard payment terms in the reporting period?
Answer not provided
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
90 days
Virgin Media Wholesale Limited payment terms vary between 30 and 90 days from the receipt of a valid invoice, with an average time to pay for Virgin Media Wholesale Limited of 13 days. Virgin Media Wholesale Limited supports many smaller suppliers and our payment policy is for smaller suppliers to be on 30 day terms or less. Our large multi-national suppliers are generally on longer negotiated payment terms.
Any other information about payment terms
Virgin Media Wholesale Limited operates a weekly payment run, meaning some suppliers may receive payment a short period after the stated due date. Invoices not included on the weekly payment run that they are due within, are automatically included on the following week’s payment run.
Dispute resolution process
At Virgin Media Wholesale Limited our aim is to resolve invoice queries or disputes in a timely manner and ensure payments are made at the earliest opportunity. If you have a query regarding the payment date or an invoice dispute then the best way to contact us is to raise a query on our Purchase to Pay (P2P) Query Tool https://vm-supplier.custhelp.com. The P2P Team will be able to resolve most queries and can liaise with our internal business contacts on your behalf. More complex disputes may need the business contacts to provide feedback directly. Upon resolution of any disputes or queries if the invoice has become due it will be settled on the next payment run.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
No
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No