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Company number: SC255429

Reporting period:
1 July 2021 to 31 December 2021

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 28 January 2022

and approved by Julie Jackson

Payment statistics

Average time taken to pay invoices: 39 days

Invoices paid:

Invoices due but not paid within agreed terms: 27 %

Payment terms

Shortest standard payment period

7 days

Longest standard payment period

60 days

Standard payment terms

Subcontractors – A timetable is issued to all subcontractors in the final quarter of the year for the following years’ payments. Subcontractor applications are to be submitted in line with this timetable (on average 1 week before the accounting month end). Provided a valid application has been submitted, payment is made on average 10 days following the next accounting month end.
Suppliers – Our standard payment terms for suppliers is 30 days. Miller Homes operates bi-monthly payment runs, falling approximately 1 week after and 1 week before the accounting month end. Invoices are settled in the payment run that is closest to the invoice due date.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

60 days

Any other information about payment terms


Dispute resolution process

Any disputes or queries are resolved on a timely basis through collaboration between Miller Homes and the subcontractor / supplier.
Subcontractors – where there are any differences between a subcontractor application and the payment ultimately made we endeavour to issue formal notice to the subcontractor, followed by ongoing discussion with our commercial team in order to resolve the issue.
Suppliers – any disputes or queries are initially resolved by discussion between the relevant Miller Homes and supplier contacts.
If disputes cannot be resolved through normal procedures, the matter will be referred to our in-house legal counsel.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

Yes – The Prompt Payment Code

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?