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Company number: 03847519

Reporting period:
1 July 2021 to 31 December 2021

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 27 January 2022

and approved by Lance Soliday

Payment statistics

Average time taken to pay invoices: 42 days

Invoices paid:

Invoices due but not paid within agreed terms: 9 %

Payment terms

Standard payment period for qualifying contracts

60 days

Standard payment terms Ltd's standard payment days are to pay suppliers within 60 days of date of invoice.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

60 days


Any other information about payment terms


Dispute resolution process

Our typical dispute resolution process requires suppliers to provide a dispute notice in writing, describing the nature and details of the dispute as a first step. We would then work with them to try and resolve the dispute over the course of 30 days. If this process were unsuccessful, the matter would be escalated by both parties for a further period of dispute discussion and resolution. Other dispute resolution mechanisms may also apply with suppliers depending on the specific contractual terms negotiated.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?