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Company number: 04071123

Reporting period:
1 July 2021 to 31 December 2021

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 27 January 2022

and approved by Anthony Mullineaux

Payment statistics

Average time taken to pay invoices: 17 days

Invoices paid:

Invoices due but not paid within agreed terms: 3 %

Payment terms

Standard payment period for qualifying contracts

60 days

Standard payment terms

Standard terms require payment 60 days from date of receipt of an undisputed invoice, however different payment terms may be negotiated or agreed between the parties on an ad hoc basis at time of contract signing.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

60 days

Any other information about payment terms


Dispute resolution process

Invoice payment queries and disputes should be raised to the Morgan Stanley business relationship owner/contact or Accounts Payable via email at or via phone at +44 141-245-7589. The claim will be investigated, with the involvement of Legal as necessary. Any disputes that cannot be resolved are subject to a dispute resolution process as set out in the relevant contract.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?