UK ASSISTANCE ACCIDENT REPAIR CENTRES LIMITED

Company number: 02568507

Reporting period:
1 July 2021 to 31 December 2021

---

This report was filed on 24 January 2022

and approved by Helen O'Murchu

Payment statistics

Average time taken to pay invoices: 28 days

Invoices paid:

• within 30 days: 90%
• in 31 to 60 days: 9%
• in 61 days or more: 1%

Invoices due but not paid within agreed terms: 10%

Payment terms

Shortest standard payment periods

30 days

Longest standard payment period

Answer not provided

Standard payment terms

30 days are our standard payment terms

Were there any changes to the standard payment terms in the reporting period?

Answer not provided

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

30 days

No further comment provided

Any other information about payment terms

N/A

Dispute resolution process

The Accounts Payable Helpdesk should be contacted by email at: aphelpdesk@directlinegroup.co.uk or by phone on 03453015142. A response should be provided within 3 working days. If the team cannot resolve the issue it is escalated to the Team Leader who will contact the supplier and the internal business owner to resolve. Further escalation would be to the Head of Transactional Services on 07460846082 To speed up payment all invoices should quote a Purchase Order number and be sent to the following electronic mailbox: electronicinvoices@directlinegroup.co.uk

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No