Published reports

AVAYA UK

Company number: 03049861

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 April 2021 to 30 September 2021

Report filed on:

29 October 2021

Approved by:

Lee Hastings


Payment statistics

Average time taken to pay invoices: 66 days

Invoices paid:

  • within 30 days: 9%
  • in 31 to 60 days: 32%
  • in 61 days or more: 59%

Late and disputed:

  • payments due in the reporting period which have not been paid within the agreed period: 29%

Payment terms

Shortest standard payment periods

0 days

Longest standard payment period

90 days

Standard payment terms

Unless contrary to local law, Avaya’s pay terms follow an End of Accumulation Period (EOAP) concept and the standard pay term is EOAP 60. EOAP accumulates invoices with invoice dates over a 30 day accumulation period and releases payment in the first pay run following the end of the payment term that commences after the completion of the accumulation period.

Were there any changes to the standard payment terms in the reporting period?

No

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

90 days

No further comment provided

Any other information about payment terms

None

Dispute resolution process

1) Central Accounts Payable (AP) team for payment inquiries, contact points via phone/e-mail/supplier portal.
- Tel: +44 (0)1483 308000
- E-mail acctspayuk@avaya.com
2) AP liaise with supplier to obtain and process missing invoices.
3) Check existing systems (DOC DNA/Coupa/SAP process queue to see if invoice already in query and/or returned to suppler)
4) AP liaise with suppliers to confirm payment details (past and upcoming)
5) AP liaise with approvers to release overdue invoices for payment.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No