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TUI UK RETAIL LIMITED

Company number: 01456086

Reporting period:
1 April 2021 to 30 September 2021

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This information is as reported by the business, and responses are in their own words.

This report was filed on 29 October 2021

and approved by Henrik Andersson

Payment statistics

Average time taken to pay invoices: 39 days

Invoices paid:

• within 30 days: 54%
• in 31 to 60 days: 30%
• in 61 days or more: 16%

Invoices due but not paid within agreed terms: 17 %

Payment terms

Shortest standard payment period

30 days

Longest standard payment period

60 days

Standard payment terms

Standard = 60 days from invoice date - applies as a general rule unless otherwise negotiated
Hotels = 60 days from invoice date (as per contracts) - applies as a general rule unless otherwise negotiated
Intercompany = payable on request, due to cash being managed on a group basis.

Were there any changes to the standard payment terms in the reporting period?

Yes – COVID-19 has resulted in amended supplier payment terms, payment plans and deferrals of payments being agreed with many suppliers.

Were suppliers notified or consulted about these changes before they were made?

Yes – TUI have had open and constructive discussions with suppliers regarding payment terms. This was done on a supplier by supplier basis and some of the negotiations are still ongoing.

Maximum contractual payment period agreed

60 days

None.

Any other information about payment terms

None.

Dispute resolution process

There is a centralised APhelpdesk email address which inbox is monitored daily and the queries allocated to the relevant teams within AP to action - aiming to provide a resolution within 30 days.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.

Yes

Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No