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DWR CYMRU CYFYNGEDIG

Company number: 02366777

Reporting period:
1 April 2021 to 30 September 2021

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This information is as reported by the business, and responses are in their own words.

This report was filed on 28 October 2021

and approved by Matt Jones, Finance Director

Payment statistics

Average time taken to pay invoices: 24 days

Invoices paid:

• within 30 days: 93%
• in 31 to 60 days: 5%
• in 61 days or more: 2%

Invoices due but not paid within agreed terms: 19 %

Payment terms

Shortest standard payment period

7 days

Longest standard payment period

30 days

Standard payment terms

30 days from date of Invoice.
Under standard contractual terms we commit to the payment of all undisputed invoices received at Welsh Waters Accounts Payable Department either by post or electronically to Supplier.payments@dwrcymru.com, within 30 days from Date of invoice.

Were there any changes to the standard payment terms in the reporting period?

No

Maximum contractual payment period agreed

30 days

30 days from invoice date

Any other information about payment terms

Upon renewal, contractual payment terms will be agreed to be a maximum length of 30 days. If the contractual payment terms are longer than standard terms, we are currently waiving these terms in favour of payment 30 days from date of invoice.
Guidance for suppliers is documented in Dwr Cymru Welsh Waters Suppliers Payment guidance which is available on the main website.

Dispute resolution process

The authorised representative of Dwr Cymru Welsh Water has responsibility for resolution of a dispute (typically the person who ordered the goods or services). When a dispute cannot be resolved, the issue may require escalation to senior members of both the supplier and Dwr Cymru Welsh Water.
Wherever possible, once a dispute is resolved payment should be made within one week, unless a credit note is requested, then the invoice is held until received.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

Yes – The Prompt Payment Code

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.

Yes

Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No