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Company number: 05377252

Reporting period:
29 March 2021 to 28 September 2021

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 27 October 2021

and approved by Nikheel Shah

Payment statistics

Average time taken to pay invoices: 14 days

Invoices paid:

Invoices due but not paid within agreed terms: 1 %

Payment terms

Shortest standard payment period

5 days

Longest standard payment period

60 days

Standard payment terms

The most frequently used terms are 30 days following the invoice date unless there has been specifically agreed terms.
For non-payrolled labour elements 5,7 or 14 days payment terms can be used due to nature of the resource.
The company typically issues batches of payments on a weekly basis. If a payment falls due on a bank holiday or weekend, payments will typically be issued on the next business day. As a result, payments will often be received by the supplier shortly after the due date.
In order for payments to be made in line with payment terms, invoices must include the issued Purchase Order number, and all other required documents must also be provided.
Standard payment terms as reported here are also impacted by payment terms to companies within the Group.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

60 days

Any other information about payment terms


Dispute resolution process

All supplier disputes in the first instance should be directed to the Accounts Payable team preferably by email to, they will be looked into within 5 working days and a response will then be issued to the supplier. If this does not resolve the dispute it will then be escalated internally to the Financial Controller who will then oversee the dispute. Further escalation is not typically required.

Although the Company aims to resolve queries with suppliers in a timely manner, the actual timescale for resolution will vary depending on the underlying query.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?