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Company number: 02668795

Reporting period:
1 April 2021 to 30 September 2021

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 25 October 2021

and approved by Adam Semple

Payment statistics

Average time taken to pay invoices: 37 days

Invoices paid:

Invoices due but not paid within agreed terms: 14 %

Payment terms

Shortest standard payment period

30 days

Longest standard payment period

75 days

Standard payment terms

30 or 60 days end of month

Were there any changes to the standard payment terms in the reporting period?

Yes – From July to commit to the changes to the prompt payment code we started trying to pay all small suppliers within 30 days. We have seen progress each month in doing this, with the 3 months (July to Sept) percentages being 40%, 32%, 27% respectively. We expect to have this % below 5% by the end of the year.

Were suppliers notified or consulted about these changes before they were made?


Maximum contractual payment period agreed

75 days

2 suppliers on 75 days end of month

Any other information about payment terms


Dispute resolution process

We escalate any issues to the relevant procurement and accounts payable manager, then a thorough investigation of the issue is under took and we come to a solution with the supplier.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

Yes – Prompt payment code

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?