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Company number: 03223028

Reporting period:
1 January 2021 to 30 June 2021

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 30 July 2021

and approved by Phaedra Ann Andrews

Payment statistics

Average time taken to pay invoices: 39 days

Invoices paid:

Invoices due but not paid within agreed terms: 1 %

Payment terms

Shortest standard payment period

15 days

Longest standard payment period

60 days

Standard payment terms

The business’ standard payment terms for all new suppliers is 60 days from the date that an invoice is received. In special circumstances or due to legacy agreements, the contractual length of time may vary from this.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

90 days

Any other information about payment terms

Whilst Amazon's standard terms for normal commercial relationships are 60 days, there are a number of business units that have payment terms considerably lower than this. These business units pay a large volume of invoices on shorter terms, this explains Amazon's average terms of 12 days.

Dispute resolution process

Amazon actively seeks to resolve disputes through open and honest communication between the supplier, and the Amazon Accounts Payable, Procurement or Business teams responsible for the relationship with the supplier. This involves proactive email and/or phone communication with the supplier. Should this fail, disputes are escalated to the relevant Business Leader and Finance Director.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?