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Company number: 01967719

Reporting period:
1 January 2021 to 30 June 2021

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 29 July 2021

and approved by Chris Cochrane

Payment statistics

Average time taken to pay invoices: 47 days

Invoices paid:

Invoices due but not paid within agreed terms: 46 %

Payment terms

Standard payment period for qualifying contracts

30 days

Standard payment terms

The Company’s standard contractual payment terms for all qualifying contracts are payments within 30 days after the invoice date. The agreed payment terms are subsequently reflected in our contractual documentation, purchase orders and our accounting system. Invoices should be submitted in PDF format to

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

30 days

Any other information about payment terms


Dispute resolution process

PGDS (UK ONE) LIMITED seeks amicable resolution of any supplier invoice disputes or escalations. Any supplier communication including dispute or escalations should be sent in the first instance to
Any dispute or difference arising out of or in connection with the Contract shall in the first instance be referred to the Order Contact (within Prudential) and the Supplier Contact for resolution within 10 Working Days of such referral. If the matter is not resolved within this timescale, either of the Contacts may refer the matter in dispute to more senior personnel within the respective parties, who shall endeavour in good faith to resolve the dispute as soon as reasonably possible.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

Yes – The Prompt Payment Code

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?