Published reports

HILTON WORLDWIDE LIMITED

Company number: SC022163

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 January 2021 to 30 June 2021

Report filed on:

22 July 2021

Approved by:

Stuart Beasley


Payment statistics

Average time taken to pay invoices: 13 days

Invoices paid:

  • within 30 days: 89%
  • in 31 to 60 days: 6%
  • in 61 days or more: 5%

Late and disputed:

  • payments due in the reporting period which have not been paid within the agreed period: 11%

Payment terms

Shortest standard payment periods

0 days

Longest standard payment period

60 days

Standard payment terms

Standard supplier payment terms are generally 30 days, however certain exceptions exist up to 60 days.  Currently the existing supplier database has supplier on payment terms between Immediate and 60 days.  Supplier payment terms are subject to regular review and are updated accordingly in line with our standard supplier terms where appropriate.

Were there any changes to the standard payment terms in the reporting period?

No

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

60 days

N/A

Any other information about payment terms

The Average Time to Pay days includes UK intercompany statistics alongside AP payments. These intercompany statistics reflect positively on the average time to pay days. The point at which all intercompany activity is collated into a report to settle and provided to the Accounting Teams has been deemed the invoice point. Settlement of this intercompany report is undertaken promptly being only 1-2 days later.

Dispute resolution process

In the event of a dispute between invoice approver and the supplier a complaint can be raised to the Shared Service Department of Hilton which can be contacted at hsscuk-ptp.inquiries@finance.hilton.com or phone number 0800 029 1667. This department will send the complaint to the invoice approver within Hilton responsible for follow up. The Hilton invoice approver and supplier have to reach agreement within a reasonable period. A reasonable period is defined by the parties involved. If the dispute is not resolved both parties should escalate to a senior representative from each party which shall meet and endeavour to resolve the dispute within a reasonable time.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

Yes

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No