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Company number: 00031114

Reporting period:
1 January 2021 to 30 June 2021

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 20 July 2021

and approved by Jenny Hanlon

Payment statistics

Average time taken to pay invoices: 43 days

Invoices paid:

Invoices due but not paid within agreed terms: 18 %

Payment terms

Shortest standard payment period

30 days

Longest standard payment period

75 days

Standard payment terms

Standard payment terms are 30 days following the end of the month of the invoice date.

Were there any changes to the standard payment terms in the reporting period?

Yes – During the coronavirus pandemic, we worked closely with our suppliers to mutually agree extended payment terms on a case by case basis.

Were suppliers notified or consulted about these changes before they were made?

Yes – Discussions were initiated with suppliers to investigate whether more favourable payment terms could be agreed during the COVID pandemic.

Maximum contractual payment period agreed

75 days

Any other information about payment terms


Dispute resolution process

"Adnams plc takes its commercial responsibilities seriously and endeavours to build long term partnerships with suppliers. We aim to treat our suppliers in the same way as we in turn like to be treated by our customers. We therefore strive to resolve invoice queries and disputes within the Standard Payment Period, but where this is not possible will seek to resolve the dispute and make the payment as soon as a resolution has been achieved.
Disputes will be handled by the relevant employee within Adnams plc responsible for the purchase/order in accordance with any specific agreements that maybe in place.
If a dispute cannot be resolved it will be escalated to our Senior Management team for consideration.
Supplier enquiries regarding payments can be directed to the dedicated accounts payable email address or telephone line which is monitored daily.
In addition, Adnams plc will provide suppliers with reasonable notice of commercial delists giving sufficient time to have the decision reviewed. "

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?