Published reports

DHL PARCEL UK LIMITED

Company number: 00965783

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 January 2021 to 30 June 2021

Report filed on:

13 July 2021

Approved by:

Peter Krohn


Payment statistics

Average time taken to pay invoices: 36 days

Invoices paid:

  • within 30 days: 58%
  • in 31 to 60 days: 33%
  • in 61 days or more: 9%

Late and disputed:

  • payments due in the reporting period which have not been paid within the agreed period: 31%

Payment terms

Shortest standard payment periods

60 days

Longest standard payment period

Answer not provided

Standard payment terms

DHL Parcel UK Limited is part of the DHL Group of Companies in the UK.

DHL Terms and Conditions of Purchase sets out that the payment of correct invoices is due, in the relevant currency as defined in DHL’s order, 60 days net from which the invoice is dated, subject to satisfactory receipt of goods and/or services.

Were there any changes to the standard payment terms in the reporting period?

No

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

60 days

No further comment provided

Any other information about payment terms

No further comment provided

Dispute resolution process


DHL terms and conditions of purchase sets out the remedies available to them in matters of dispute. This includes terms around damages, withholding payment for bona fide grounds and termination of contracts.

Supplier are able to raise disputes directly with their primary business contact within DHL.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

Yes

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No