BETA This is a new service – your feedback will help us to improve it.

CAPITA TRAVEL AND EVENTS LIMITED

Company number: 01094729

Reporting period:
1 January 2018 to 30 June 2018

---

This information is as reported by the business, and responses are in their own words.

This report was filed on 27 July 2018

and approved by James Parkhouse

Payment statistics

Average time taken to pay invoices: 37 days

Invoices paid:

• within 30 days: 27%
• in 31 to 60 days: 70%
• in 61 days or more: 3%

Invoices due but not paid within agreed terms: 8 %

Payment terms

Shortest standard payment period

30 days

Longest standard payment period

40 days

Standard payment terms

30 days for SME's
40 days for Non-SME's

Were there any changes to the standard payment terms in the reporting period?

Yes – Yes, they were changed to current standard, Payments terms were harmonized across the whole group and have been in effect since August 2017, which includes the policy no PO no pay, suppliers were formally notified in the necessary format.

Were suppliers notified or consulted about these changes before they were made?

Yes – By standardised letter sent by email if known.
Physical standard letter sent by post if email not known.

Maximum contractual payment period agreed

60 days

Last working day of the following month.
Example if an invoice is received on 01/05/18 it will be paid on 29/06/18. this is specifically for some of our hotel and accommodation contracts.

Any other information about payment terms

N/A

Dispute resolution process

3.2 SUPPLIER DISPUTE RESOLUTION PROCESS

If a dispute arises between the parties during the term of a contract that cannot be resolved by operational staff then, in addition with consulting with the Commercial function, the following escalation and dispute resolution process should be followed:

Level 1: Account Managers of both parties
Level 2: Relevant Capita Commercial Director and Supplier Director (or equivalent senior manager if no directors within the business)
Level 3: Managing Directors of the parties (or the substantially equivalent person if the supplier does not have a Managing Director)
Level 4: Capita may elect to refer the dispute to a mediation procedure under the auspices of the Centre for Effective Dispute Resolution

The existence of any dispute shall not entitle the supplier to suspend any Statement of Work or for Capita to suspend the payment of any undisputed charges.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

Yes – Prompt Payment Code (PPC)

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.

Yes

Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No