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SMARTESTENERGY BUSINESS LIMITED

Company number: 06468946

Reporting period:
1 April 2020 to 30 September 2020

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This information is as reported by the business, and responses are in their own words.

This report was filed on 29 April 2021

and approved by Kieran Murphy

Payment statistics

Average time taken to pay invoices: 9 days

Invoices paid:

• within 30 days: 98%
• in 31 to 60 days: 2%
• in 61 days or more: 0%

Invoices due but not paid within agreed terms: 2 %

Payment terms

Shortest standard payment period

0 days

Longest standard payment period

30 days

Standard payment terms

The business standard payment
terms are 30 days - variations are
agreed for individual circumstances.

Were there any changes to the standard payment terms in the reporting period?

No

Maximum contractual payment period agreed

30 days

Any other information about payment terms

N/A

Dispute resolution process

Invoices that cannot be validated are queried with the supplier using emails in the first instance. These are constantly monitored through a centralised mailbox to ensure responses are received promptly.

Email reminders or telephone calls are used to chase data or required information for queried invoices. The Invoices are kept on hold until a satisfactory resolution is achieved.

If responses are not received in a timely fashion then the queries are escalated with the supplier until resolution.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No