Published reports

UNITED UTILITIES WATER LIMITED

Company number: 02366678

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 October 2020 to 31 March 2021

Report filed on:

29 April 2021

Approved by:

Kevin Fowlie


Payment statistics

Average time taken to pay invoices: 13 days

Invoices paid:

  • within 30 days: 93%
  • in 31 to 60 days: 7%

Late and disputed:

  • payments due in the reporting period which have not been paid within the agreed period: 3%

Payment terms

Shortest standard payment periods

3 days

Longest standard payment period

60 days

Standard payment terms

Several standard payment terms apply depending on the nature of the goods, services or works supplied and are agreed with suppliers as part of contract negotiations. The most common payment terms for invoices paid in the period are end of month following month of invoice and 14, 28 and 30 days

Were there any changes to the standard payment terms in the reporting period?

Answer not provided

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

60 days

Standard term for invoices is month end following month of invoice

Any other information about payment terms

During the Coronavirus pandemic United Utilities has taken steps to improve supplier payment terms

Dispute resolution process

In the first instance, issues with any payments are referred to the Commercial Purchasing Team who process all invoices and payments. If the issue cannot be remedied, each contract has an escalation process for all disputes, including payment, to ensure the issue is resolved promptly.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

Yes, this business has signed up to: Prompt Payment Code

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No