Company number: 08514605
and approved by Robert Welch
Average time taken to pay invoices: 29 days
Invoices paid:
Invoices due but not paid within agreed terms: 1%
14 days
45 days
14 days 30 days 45 days
Answer not provided
N/A
45 days
Most of the suppliers are paid on 45 days payment terms as per Tesco Standard Terms. However, there are a few suppliers that are set up for 14 days and 30 days.
We recognise that the pandemic has been a particularly challenging time for our smaller suppliers. Hence our temporarily set up shortened payment terms (from 14 days to 5 days) that was initiated in April 2020, has now been extended up until February 2022. This covers all suppliers with up to £250,000 worth of annual spend.
The business manages all queries through a generic mailbox with a dedicated team. If there is a dispute, the business calls the relevant vendor and follow up with an email to resolve the matter. All queries are usually resolved within 7 days. The business has an escalation matrix which is shared with vendors. The business conducts periodic governance reviews on the performance of the query team to ensure that queries are resolved timely and satisfactorily, thereby ensuring a build-up of invoices on hold is avoided and vendors are paid accurately.
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
Yes, this business has signed up to: GSCOP, Prompt Payment Code
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
Yes
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
No
No