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NUFFIELD HEALTH

Company number: 00576970

Reporting period:
1 July 2020 to 31 December 2020


This information is as reported by the business, and responses are in their own words.

This report was filed on 2 March 2021

and approved by Dr Natalie-Jane Macdonald - Chair Of Govenors

Payment statistics

Average time taken to pay invoices: 41 days

Invoices paid:

  • within 30 days: 33%
  • in 31 to 60 days: 41%
  • in 61 days or more: 27%

Invoices due but not paid within agreed terms: 26%

Payment terms

Shortest standard payment periods

0 days

Longest standard payment period

60 days

Standard payment terms

Standard terms of trade are 60 days from invoice date for general suppliers, however reduced terms apply as follows: Standard Payment Terms: General Suppliers 60 days Self Employed Hospital Consultants Immediate Self Employed Fitness Instructors 30 days Network of Physio providers 30 days

Were there any changes to the standard payment terms in the reporting period?

During the initial COVID-19 lockdown Nuffield Health, whilst supporting the NHS, were granted extended terms by several key trade suppliers which has impacted on the time it has taken to pay invoices.

Were suppliers notified or consulted about these changes before they were made?

Letters were sent to all suppliers in advance of any changes being made outlining our reasons for requesting extended terms.

Maximum contractual payment period agreed

60 days

Advised to suppliers on Purchase Orders issued and Information Guides issued to new suppliers

Any other information about payment terms

N/A

Dispute resolution process

Nuffield Health has dedicated contact details provided to all suppliers within our Supplier Information Guide. Contact can be made by telephone, email or post. We provide an initial response to all queries, disputes or complaints within 72 hours if submitted by email or post, and where possible, we provide an immediate resolution if contact is made by telephone, although this of course does depend on the complexity of the issue raised.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No