WOODLAND TRUST(THE)
Company number: 01982873
Reporting period:
1 January 2018
to 30 June 2018
This report was filed on 27 July 2018
and approved by Helga Edwards
Payment statistics
Average time taken to pay invoices: 24 days
Invoices paid:
- within 30 days: 90%
- in 31 to 60 days: 9%
- in 61 days or more: 1%
Invoices due but not paid within agreed terms: 9 %
Payment terms
Standard payment period for qualifying contracts
30 days
Standard payment terms
You may invoice us for Good and/or Services on or at any time after delivery or performance, unless otherwise stated in the Order. Each invoice must be a proper VAT invoice and:
1) quote the purchase number of the Order, or the Contract number
2) show the period and the amount of the Service for which payment is claimed
3) show the charging rates and other details requested by us
4) be accompanied by other information that we reasonable require
5) be marked for the attention of the agreed Woodland Trust representative
6) If the information fails to contain this information we will not be obliged to pay it.
Otherwise we will pay a valid correct invoice within 30 days of receipt.
If any sum under the Contract is not paid when due, that sum will bear interest from the due date until payment is made in full, both before and after any judgement, at 2% per annum over the Bank of England base rate from time to time.
You agree that this is a substantial remedy for the purpose of the Late Payment of Commercial Debts (Interest) act 1998. You will not be entitled to suspend deliveries or performance of the Goods or Services as a result of any sums being outstanding.
We will be entitled (but not obliged) at any time to set off any liability that you have to us against any liability that we have to you (in either case however arising).
We will also be entitled to exercise any of our other rights and remedies if we so choose.
Were there any changes to the standard payment terms in the reporting period?
No
Maximum contractual payment period agreed
30 days
Any other information about payment terms
N/A
Dispute resolution process
Disputes are handled by the ledger team or escalated to the Financial Accountant if necessary.
Disputes are dealt with via email or telephone depending on the suppliers preference.
While there are no formal procedures or deadlines set for dealing with disputes, complaints are dealt with immediately.
We do not have a dispute resolution process on our website.
Complaints are very rare.
Suppliers will receive an email/phone call stating what steps have been taken to rectify their issue and they will receive an apology.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.No
Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.
No
Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No